Insurance Business recently announced AHI has received the gold medal for Underwriting Agency of the Year in the Accident and Health category, for the fourth consecutive year, as voted by Brokers. Many of our Broker partners have worked with us throughout our 20 year history, and we're continually welcoming new Brokers to the AHI family - we are fortunate to have such a great network, and we just want to say thank you for your vote.
Over the last twelve months we’ve been undergoing significant changes, and there are more to come, but one thing we won’t change is our commitment to award winning customer service and market leading product innovation.
Excerpt from Insurance Business Magazine
Over the past few months, Insurance Business has been collating responses from brokers across the country in order to identify the best underwriters operating in Australia.
Now, the results are finally being shared and it seems there has been some significant movement in the market – not only in which firms are providing the best offering but also in what brokers now expect.
While brokers identified coverage as the most important factor for the fourth consecutive year, there was a shift in the rankings when it came to support.
After sitting in fifth place last year, broker support leapt to second place with many respondents commenting on the assistance offered by their underwriter. Overall service levels came in third place, followed by claims turnaround times and new business turnaround times. Premium stability was ranked sixth while commission structures remained in last place by a significant margin – as it has in every year of the survey.
Brokers were also asked to name the top three underwriters in 11 product categories:
Accident and health
Accident and Health International (AHI) took top spot for the fourth consecutive year with respondents singling out the underwriter for its impressive turnaround time, product scope and level of service.
Read the full article Insurance Business Mag